RETURN POLICY

RETURN POLICY

RETURNS!

YOU MAY RETURN ANY NON-FINAL-SALE PRODUCT ORDERED ON THE ALZIABOUTIQUE.COM WEBSITE FOR REFUND WITHIN  21 CALENDAR DAYS FROM THE DELIVERY DATE. RETURNED PRODUCTS MUST BE IN THEIR ORIGINAL CONDITION, UNUSED, UNWASHED, UNALTERED, AND IN THE SAME CONDITION IN WHICH IT WAS RECEIVED WITH ALL TAGS ATTACHED, THE ORIGINAL INVOICE MUST BE PROVIDED WITH ANY RETURN. IF THE RETUNED ITEMS DO NOT MEET THE ABOVE CRITERIA, THEY WILL BE RETURNED BACK TO THE CUSTOMER.  SHIPPING IS NON REFUNDABLE ! TO PROCESS A RETURN SIMPLY EMAIL OUR CUSTOMER SERVICE ALZIADRESSES@GMAIL.COM 

EXCHANGES!

UNFORTUNATELY, ALZIA DRESSES DOES NOT CURRENTLY OFFER EXCHANGES ON MERCHANDISE PURCHASED ON OUR WEBSITE. IF YOU ARE LOOKING FOR A DIFFERENT SIZE AND/OR COLOR FOR AN ITEM ALREADY PURCHASED, SIMPLY REURN THE ITEM IIN YOUR POSSESSION  AND PLACE A NEW ORDER FOR THE DESIRED ITEM.

NON-REFUNDABLE ITEMS ARE!

CLEARANCE SALE IS FINAL SALE. WE DO NOT OFFER RETURNS, EXCHANGES, OR STORE CREDIT ON PURCHASED FINAL SALE ITEMS. 

CUSTOM ODERS ARE FINAL SALE AND ARE NON-RETURNABLE. 

ACCESSORIES & FABRIC SWATCHES ARE FINAL SALE AND ARE NON-REFUNDABLE.

FOR REPLACEMENT, IF YOU RECEIVED DAMAGED PIECE!

DAMAGED OR DEFECTIVE PRODUCTS MUST BE REPORTED WITHIN 10 DAYS OF RECEIPT TO BE ELIGIBLE FOR REPLACEMENT. PLEASE SEND AN EMAIL TO ALZIADRESSES@GMAIL.COM WITH YOUR ORDER NUMBER AND DETAILED PHOTOS OF THE DEFECT AND WE ARE HAPPY TO HELP.